• Practiced customer relationship management by building relationships with the residents and delivering tailored and highly individualized service in the fine dining restaurant at a luxury senior living community.
• Paid meticulous attention to every detail regarding the residents’ diet habits and health condition, and offered appropriate recommendation on food and wine paring.
• Liaised with the dining room manager and team members to prepare special events and private parties.
• Demonstrated good judgment and problem solving skills when encountering emergency situations.